CLEANLINESS STANDARDS AND SAFETY PROTOCOLS
ALL Workout Club locations will be open to our members!
To maintain safe social distancing, we will initially reopen at 50% of our maximum occupancy.
- ALL areas will be open for full unmonitored use. Group X Classes will resume with a maximum capacity of 10 per class.
- Our daycares, hot tubs, saunas, tanning, and steam rooms are still closed. We will notify members as soon as this changes.
- Face Coverings are required at this time for all staff and members when in the facility and not actively engaged in a workout where a face covering may make it difficult to breathe.
- Exceptions to this policy on the use of cloth face coverings are outlined by the CDC and includes younger children, to whom cloth face coverings may pose a health risk.
Safety Restrictions: In order to keep everyone safe we ask that you do not enter the facility if any of these conditions apply to you within the past 14 days:
- You are experiencing any symptoms of COVID-19
- You have experienced a fever over 100 degrees Fahrenheit
- You have had close contact with anyone suspected or confirmed to have COVID-19
- You have traveled outside the state of NH on public transportation (domestically or internationally)
No registrations will be taken for the club except for all group fitness classes including Spin and Aqua Fit classes along with the Group fitness studio classes. *Club closing for cleaning does not affect the group fitness classes*
ADDITIONAL CLUB UPDATES
We have an extensive list of Group X classes kicking into gear with limited spaces available. Check out the Class Registration link to sign up and reserve your spot. To help manage the demand, please limit your class reservations to no more than 2 classes at a time to allow fellow members to rotate through and join in as well.
Class Options
Currently, we are offering one-hour long Group X Classes with a class size of 10 members per session. Each club will be closed for 30 minutes after each workout session so that our employees can thoroughly clean and sanitize the facility. Please bear with us as we might have to tweak hours/scheduling as we muster through this for your ultimate workout pleasure.
Resuming Membership Billing
To help get your feet wet, the first week is on us. Effective June 15th, 2020 monthly EFT billing will resume at a prorated rate per the terms of your membership agreement. All Paid in Full, Prepaid Memberships will have the days that we were closed, extended onto their contracts. Anyone that would like to continue to freeze their membership, may do so complimentary for one additional month. This may be done in club or by emailing billing@theworkoutclub.com.
Hours of Operation for Londonderry, Manchester, and Salem Locations are as follows:
- Mondays thru Thursdays 5am to 10pm
- Fridays 5am to 9pm
- Saturdays and Sundays 6 am to 4pm
Please visit the Class Registration page to reserve your choice of class time.
If you have any questions, please email us at info@theworkoutclub.com or call your home club during our hours of operations listed above. We will more than happy to guide you through this process.
STANDARDS OF CLEANLINESS AND SAFETY PROTOCOLS
Over the past several weeks, we established a task force that has been working tirelessly on a comprehensive reopening strategy. This plan builds upon The Workout Club’s high standards of health, safety, and cleanliness – and takes them to the highest level.
Newly installed at all clubs on all HVAC units!
CLEANING AND SANITATION
What cleaning practices with the Club employee to keep staff and members safe?
Cleaning Protocols
Disinfection Procedures
Modified Club Hours
Group Fitness Equipment
No Locker Access Available
SANITIZER STATIONS
Hand Sanitizers
Members will be asked to use hand sanitizer when entering the club and frequently throughout their visit. Hand sanitizer will be available at the entrances and exits as well as throughout the club.
Disinfectant Spray Bottles
Members will be asked to pick up a disinfectant spray bottle and wipe down equipment before and after use in addition to our cleaning protocols. These spray bottles will be available upon checking into the club and are to be returned at the completion of the workout.
HEALTH CHECKS
Because more than anything, your HEALTH is our #1 Priority.
Health Declaration
Our team will be required to read a mandatory health declaration which is located at the entrances and confirm that they are not experiencing any symptoms or have been in contact with anyone that is sick or have come in encountered someone with symptoms of COVID-19.
Temperature Checks
Our team will have body temperatures taken prior to entering the club. Per CDC guidelines, individuals with a body temperature greater than 100.4 degrees will not be permitted entry into the club.
LIMITED CLUB CAPACITY
Advanced Booking Required
Members will be asked to book a club visit in advance using their MiCo Account accessible online. Those who schedule a Personal Training session will automatically have a visit booked for them. Members will be able to schedule four 60-minute appointments in any seven-day period. Additional visits may be booked online on a standby basis, subject to club capacity.
PERSONAL PROTECTIVE EQUIPMENT (PPE)
Face Coverings
Employees will be provided with face masks and gloves, which will always be required to be worn in the clubs. We request that members wear face coverings upon entering and exiting and in the club and, if possible, during as much of their workout they are comfortable.
Gloves
Members will be required to wear gloves during their workout. Gloves must fully cover the fingers up to the wrists. If you do not have gloves or do not bring them, they will be available for purchase at the front desk for $1 per pair.
TEMPORARILY ON PAUSE
Temporarily On Pause
Access to locker rooms will be restricted to bathroom use only; lockers and private showers will not be in operation. Steam and saunas will not be in service at this time. Child care, swim lessons, kids camps, and birthday parties will be suspended until we have further updates on how to safely offer those according to guidelines.
*Showers on the pool deck are open for rinsing off and cabanas will be accessible for changing but strictly for pool use only.
GO CONTACTLESS
Scanless Check-In
Barriers
New Plexiglass barriers are designed to provide a protective shield between member and the front desk. If you need to speak with someone at the front desk, please stand behind the shield.
Contactless In-Club Transactions
For your convenience and to minimize contact, members will be asked to use their credit card on file in their account for purchases at the front desk. Please see a front desk employee to add your credit card to your account. Members are asked to update their information in their accounts to avoid issues.
GIVE EACH OTHER SOME ROOM
Signage and Floor Markers
So, members can give each other enough space, physical distancing cues will be marked at key areas in the club including locker rooms, elevators, front desk, and other areas of the club as needed.
Signs will be placed throughout the clubs to remind members to wipe down equipment before and after use and to practice physical distancing.
FRONT DESK ETIQUETTE
Check-In
You must have scan card to check in to the clubs. If you do not have a scan card please let the front desk know so they can reissue you a card. Front desk staff will not be checking you in manually.
Gloves will be required during your workout. Please pick up a sanitization spray bottle before your workout and return it once you are finished.
Towels/Plastic Bags
GROUP FITNESS ETIQUETTE
Class Booking
To ensure physical distancing, we will limit the capacity for all Group Fitness classes and MX4 Training Sessions. Advance booking will be required to attend.
Studio Access
We will be holding classes outdoors as weather permits and on a limited basis indoors. All indoor classes will have designated 10-foot personal space zones marked on the floor. Participation will require online enrollment on MiCO. Limited to 3 classes per week. All classes will be 45 minutes allowing 30 minutes for cleaning and disinfection. We will not be providing bands or mats. We encourage participants to bring their own. They will also be available at the front desk for purchase.
Equipment
When indoor classes resume, all Group Fitness classes, including Cycling, will be designed to facilitate distance between members. Our team will set up the studio beforehand with equipment. If a member requires other equipment, the instructor or a team member will be available to assist. Only staff will be permitted to get equipment.
Adjustments
No hands-on adjustments will occur during group fitness classes or cycling. Instructors will not be permitted to help those, typical in Yoga or Pilates and no adjustments to the spin bikes will be permitted by members, only instructor or a staff member.
CARDIO & STRENGTH FLOOR ETIQUETTE
Equipment User
To facilitate physical distancing, we will reduce equipment available for use. Select equipment will be unplugged and clearly marked to facilitate distancing. Time limits may be imposed on equipment during peak hours, if necessary.
Personal Training
THE SHAKE BAR AND DRINK PRODUCTS
Limited Capacity and Modified Hours
We have temporarily paused making shake products. You may buy a product from the cooler or front desk; however, we ask that you use hand sanitizer prior to getting your product and after use. All transactions must be made by card on file.
UPDATES AND IMPROVEMENTS AROUND THE CLUB
iWAVE-C AIR PURIFICATION SYSTEM INSTALLLED
The iWave family of products have been proven through independent lab testing to significantly reduce a wide variety of pathogens and viruses similar to coronavirus in the breathing zone and on hard non-porous surfaces.
What is the iWave-C
iWave-C is a self-cleaning, bi-polar ionization generator for actively treating a building’s air quality that does not require replacement parts in a year or two like competing UV lights or other ionizer technologies. In addition, the iWave-C produces and maintains unparalleled ionization output and capabilities. As the air flows past the iWave-C, the device emits positive and negative ions, creating a plamsa region that actively purifies the supply air, killing mold, bacteria and viruses in the coil and living space. The ionization process also reduces allergens, smoke and static electricity, as well as controlling odors (cooking, pet, VOCs) and other particles (no more sunbeams) in the air without creating ozone or any harmful byproducts.
HAVE ADDITIONAL QUESTIONS?
If you have any additional membership questions, please contact us here as we will not be handling those services in the club during the initial opening phase.